Contact

Talk to the resort

Reservations, concierge, events and everything in between — one form, one desk, answered personally within one business hour.

+61 8 8943 8888 [email protected] Gilruth Avenue, Mindil Beach

Reservations

Suites, packages, date holds and rate questions.

Replies in 1 hour

Concierge

Tables, tours, transfers and the unusual requests.

24 / 7 desk

Events

Weddings, conferences and private dining rooms.

Proposals in 24h

Media

Press trips, imagery and interview requests.

Via the form

Enquiry Form

Send us the details

Answered personally within one business hour — no ticket numbers, no bots.

What Happens Next

Within the hour

A named team member replies — rates, availability or a direct answer, never an autoresponder.

Within the day

Date holds, proposals and options land in writing — you get 48 hours to decide on holds.

Before you travel

Preferences confirmed, chauffeur synced to your flight, the first hour already planned.

Prefer the Phone?

The desk line +61 8 8943 8888 is answered by a person 24/7 — ask for reservations, concierge or events.

Find Us

On Mindil Beach, Darwin

Gilruth Avenue, Mindil Beach, Darwin NT 0801 — between the market reserve and the harbour, past the milkwood trees.

  • 25 min from Darwin International — chauffeur or taxi
  • 8 min from the CBD — free valet parking on arrival
  • 2 EV charging bays in the guest car park
Open in Google Maps

Hours

When everything opens

Reception & Concierge

24 hours, 7 days

Casino Floor

24 hours · salons by host arrangement

Restaurants

07:00–23:00 daily · counter seatings 18:00 & 20:30

Lagoon & Spa

Pool 06:00–22:00 · rituals 07:30–20:00

Arrive in Style

Beyond the airport run

The fleet covers more than transfers — harbour charters, helicopter arrivals at the airport helipad and full Top End touring with driver-guides.

  • EV saloons and 7-seat people-movers, 24/7
  • Harbour charters from Cullen Bay, 15 minutes away
  • Heli transfers arranged with licensed operators
Fleet & Tariffs
Chauffeur saloon at the porte-cochère

Stay in Touch

The Banksia Letter

Seasonal rates, table openings and Top End stories — one email a month, unsubscribe anytime.

Contact FAQ

Before you write

Within one business hour for reservations and concierge; event proposals within 24 hours. The phone line is instant — 24/7.
Yes — call +61 8 8943 8888 any time and ask for reservations. The form is best for detailed requests; the phone is best for speed.
The same form — choose 'Something else'. Guest feedback goes directly to the GM's desk, where it is actually read.
Browse the full FAQ

More Ways In

Careers, press & partnerships

Careers

We hire hospitality people before hospitality resumes — front of house, culinary, spa and gaming. Send a short note about yourself via the form.

Topic: Something else

Press & Media

Photography, press trips and interview requests go to the GM's office. Include your outlet, deadline and what you need.

Topic: Media & press

Partnerships

Tour operators, airlines and event partners — wholesale rates and co-hosted experiences start with a conversation.

Topic: Something else

Need us right now?

The desk is staffed around the clock — for guests in-house, on the way, or planning from another hemisphere.

+61 8 8943 8888 [email protected]